Project report on electronic signature integration in UniCredit Bank Austria omnichannel customer onboarding processes powered by Namirial solutions – presented at the Innovation Summit Banking & Insurance (ISBI) by Mag. Gerhard Lindebner, Head of Digital and Transformation Processes, UniCredit Bank Austria AG.
The report highlighted among other things:
- Criteria for selecting the ideal solution – according to the process steps online and in the branch and their legal framework
- The role of signature workflows, trust services and services for online identification of new customers
- Challenges and opportunities for the further optimization of the processes in customer onboarding
The report is in German language.
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