Franfinance is a financing company and wholly owned subsidiary of Société Générale, specializing in the marketing of consumer credit. It makes 100% online loan offers on its website. The company has placed digital transactions at the heart of its customer strategy. In 2011, it introduced the electronic signature and four years later proposed the first “fully digital” application process based on the Identity Proofing solution. The solution, which combines electronic signature and KYC, enables the automatic verification of receipts thanks to artificial intelligence. The process helps to optimize the customer experience, control fraud, and ensure regulatory compliance.
