A pioneer in the French personal insurance market, it has distinguished itself in its partnership strategy by strengthening its historical offering with digitized underwriting processes. The conclusion of independently regulated products requires not only the electronic signature of documents but also the submission of a file with supporting documents (DDA, KYC, solvency, etc.). This results in a very significant rate of incomplete and/or non-compliant files, in addition to increased abandonment associated with digital-to-paper collapse. Faced with the great work required for the technological development of a robust model combining KYC and user experience. The new login method from the Identity Proofing solution was put into production in less than three months, and the first tests were successful.