Company Profile
Bgame SpA is a company that offers the best in online gaming in all forms permitted by ADM (Agenzia delle Dogane e Monopoli, eng. Customs and Monopolies Agency). Years of experience gained in online gaming have placed a constant focus on innovation and a responsible approach to its activities making the company synonymous with professionalism, reliability and fun. Bgame aims to establish a relationship of trust and offer a program capable of bringing together the best gaming offer, maximum transparency and an ever-present support service. It works with seriousness and professionalism to promote an informed gaming experience and maintain firm trust and respect from institutions and players.
Requirement
The goal of Bgame Spa is to identify with certainty the users who sign up for the online betting site, to automate and simplify the whole process of onboarding new customers. There is already a registration process on the online portal, which involves the user manually filling out a form. This process involves a guided wizard for entering all the information needed to create the user’s profile. The information covers general data, ID data, account data, and the maximum deposit limit to be used for online gaming. Upon confirmation of the registration process, the user has 30 days to share the identification document by uploading it directly to the site in the appropriate section. Bgame’s need is to improve this flow by making it simple and immediate, introducing an automated solution that facilitates the registration of new customers. The idea is to centralize all new user recognition activities through a dedicated page that allows registration through the use of a qualified electronic signature certificate issued through SPID or CIE identification (in Italy). The introduction of this new mode in the process enables the use of certificate data-automatically retrieved from the SPID or CIE circuits-allowing for the certain identification of the user who is enrolling in the portal.
Results achieved thanks to Namirial
The solutions proposed by Namirial Spa have made the implementation of a digitized process possible, using cutting-edge technologies that have made it possible to speed up both the collection and verification of the data of the user interested in signing up to the Bgame online site. Thus, Namirial’s Onboarding is the digital solution that allows new customers to be welcomed through a secure and reliable system, simplifying the identity verification process and reducing error margins, costs and time, all while fully complying with current privacy regulations. Thanks to a process designed together with Bgame SpA, we were able to identify the best solution for both optimizing and “certifying” the onboarding of new customers and providing a simple and immediate user experience.
That’s what our client says
“We are very pleased about the partnership with Namirial,” says Bgame SpA CEO Massimo Bortolotti. “Namirial is a company that has given us the opportunity to be able to provide our clients with a service that is more and more complete and affordable, but above all with the characteristics of reliability, completeness and innovation that both distinguish us in our expertise.” “Thanks to Namirial,” the CEO continues, “we will have greater value, which today is the basis of the quality and security we must provide to our members. Namirial will allow us to be a leader in onboarding services as licensed online gaming dealers in the Italian regulated market.”
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