Motorist with insurance consultant sign a policy at the desk with a tablet

Insurance

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Closer to customers, with sustainable and inclusive technology

By 2030, the value of total premiums will reach ten trillion on a global scale, and eight out of ten policies will be conveyed by digital platforms.

Whether it is life or non-life, whether it covers people, animals, homes, motors or other assets, insurance policy is increasingly digital. The distribution model is becoming increasingly phygital, with digital insurance channels joining the traditional network of physical counters.

In this context, technology becomes the main competitive factor for companies, agents and brokers. Remote identification, remote electronic signature and authentication with SPID/CIE facilitate customer acquisition and management, reducing operational costs, while fully complying with the requirements of due diligence, anti-money laundering, privacy and IVASS guidance.

-95%

Reduced customer acquisition time

24/7

Customers choose when to identify themselves in self-service

Digital benefits

Policy underwriting with AES/QES, online or in a branch

Digital management of customer accounts, with authentication via SPID/CIE

Digital onboarding of customers and agents, with SPID or biometric recognition, self-service or with operator, in compliance with IVASS Regulation 44/2019

Online corporate meetings, with integrated legally valid electronic signature 

Digital and centralized document management of branches and territorial agents

Video consulting sessions, with ID verification and online signature

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Our solutions for your business

Man at home desk carries out video recognition via webcam to become a new customer

Onboarding

Our service enables fully digital management of customer acquisition flows, in compliance with AML, KyC and Adequate Verification standards.

Smiling woman performs facial recognition

Identity verification

Identity proofing is an essential procedure in all contexts where it is necessary to ascertain the identity of the customer and the compliance of their documents. In particular, it is essential for adhering to anti-fraud regulations and ensuring the proper conduct of transactions.

Group of people with digital devices receive certified delivery

Certified delivery

Managing certified communication flows is a prerequisite for organizations that need to retain evidence of document delivery and receipt and track the actions taken by message recipients.

Success stories

  • With Namirial’s Certified Communication, the insurance company introduced digital notification to its clients, reducing cost and time.

  • With Namirial Onboarding, the company has enabled users to proceed independently with online activation of insurance products.

  • With Namirial Onboarding and the use of electronic signatures, the insurance company has digitized online underwriting of insurance products.