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Certified communication

Turn simple text messages and emails into reliable communications with full evidentiary value with Namirial Certified communication

Certified communication

Certified communication provides, in real time and in all EU countries, legal proof of sending, accepting, delivering and reading of messages and attached files by customers, suppliers and employees, even if communication with the recipient is via ordinary email or SMS.

A smiling woman next to a drawing of a laptop to send certified delivery

The qualified certified delivery service is more comprehensive than a Certified Electronic Mail. The evidentiary value of exchanged communications can be strengthened by adding an opening notification to the normal delivery and acceptance notifications.

The service also makes it possible to securely identify both the sender and the recipient, even before the communication leaves. Through the use of digital signatures and automatic time stamping, transmitted data are certified and tracked at all times.

For each action that takes place during the communication (sending, receiving, reading, approving or rejecting messages and content), the sender can also download an attestation (affidavit) to his or her device that is valid as computer evidence certifying the occurrence of the individual action.

Protect your business by providing certainty, evidentiary value and traceability to important communications

Avoid paper documents and save on postage costs by adopting environmentally friendly business procedures

Our solution Namirial Certified communication

Namirial Certified communication can be used via the Web or can be integrated into any existing application, thanks to simple APIs. The service is available in eight languages, selectable by recipient, for certified communication throughout Europe.

Thanks to an intuitive editor, Namirial Certified communication allows you to send emails with certified content (including attachments), certified SMS messages or electronic notifications to digitally prove the recipient’s access to content stored on its servers; apply automatic time stamps to certify each step of the communication; and generate digitally signed attestations (affidavits) in real time certifying shipment, delivery, reading, rejection or approval of communications.

Certified Communication with evidentiary value

Ensure that your customers or employees receive your communications and documents reliably. You can choose the communication channel (e-mail, WhatsApp or SMS), attach files, request acceptance or rejection of the message, as well as read confirmation.

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Certified Notification

EviNotice

Delivery of a reliable notification based on the sending of a link via email, SMS or WhatsApp. It certifies the identity of the sender, the content of the sending, the address of the recipient, the opening acknowledgement and the exact time at which each of the events occurs. It includes the possibility of refusing the notification, identification of the receiver and the possibility of accepting or rejecting the content and attachments. It stands out for being Namirial’s most complete certified communications service.

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Qualified Notification

EviNotice QERDS

QERDS (Qualified Electronic Registered Delivery Service) is a qualified trust service, defined by eIDAS Regulation (EU) No. 910/2014, which guarantees registered electronic delivery with full legal validity. It reliably identifies both sender and receiver, records the exact time of sending and receiving, and protects the integrity of the transmitted content. It thus provides solid proof of electronic communications that can be used in administrative, business and judicial settings.

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Certified mail

EviMail

Sending of an e-mail that certifies the identity of the sender, the content of the e-mail, the address of the recipient, and the exact time of each of the events. It certifies the content, time, and delivery. It is written and sent via the Namirial platform or through our API integration.

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Certified SMS

EviSMS

Sending an SMS certifying the identity of the sender, the content of the message, the recipient’s phone number and delivery to the recipient’s device, as well as the precise time of each event.

All the advantages of our solution

Cost-effectiveness

Certified communication enables you to cut down the costs associated with traditional certified paper communications.

Speed

The solution provides real-time legal proof that the message was sent, received, delivered and read.

Increased legal protection

Certainty, evidentiary value and traceability of communications results in greater legal protection for the sending companies.

No installation required

The recipient does not have to install any software or own a CEM to receive communications sent with Certified communication.

EU probative evidence

Certified evidence of sending, delivery, acceptance and reading of messages and attachments and access to web content is valid throughout the EU.

Sustainability

Use of Certified communication eliminates paper communications and promotes environmentally sustainable business processes.

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Target markets and use cases

Insurances


  • Policy update or renewal
  • Denied coverage
  • Failure to pay claims
  • Cancellations and medical certificates

Banks


  • Due Diligence (Adequate Verification)
  • Reimbursement plans
  • Information on obligations
  • Online banking credential management

Human resources


  • Change of working hours
  • Changing contract terms and conditions
  • NDA – Non-disclosure agreement
  • Disciplinary reprimand / Dismissal / Resignation

Real estate


  • Contract termination
  • Late payment
  • Contractual expiration

Utilities


  • Default notice
  • Contractual changes
  • Scheduled service interruptions

Consumer credit


  • Sending contracts to end customer
  • Negative account balance notice
  • Out-of-court notice requesting payments
  • Delivery of supplier contracts
  • Condition changes

Success stories

  • Overall logo

    With Namirial’s Certified Communication, the human resources company has improved its communication and document management processes.

  • Plusvecinos logo

    Thanks to Namirial’s Remote Signature and Certified Communication, the condominium management platform has reduced paper use and made asset management more efficient.

  • With Namirial’s Certified Communication, the bank introduced digital notification and reduced cost and time of certified communications to customers.

  • With Namirial’s Certified Communication, the company introduced digital notification reducing cost and time of certified communications to clients.